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FOR EBAY SELLERS

eBay tells you what sold. It does not tell you what it cost you.

Instica keeps one inventory record per item, publishes your eBay listing from it, and takes the sale back in when eBay reports it. What the item cost, what eBay took, and what actually landed all sit on the same row.

Webhook
eBay sales arrive pushed, not polled
9.4 sec
Median sync · 18 sec at p95
25 items
Free plan, no card

WHAT MOVES, AND WHICH WAY

eBay is the one channel that reports its own sales

Most inventory tools describe sync as a single feature, which hides the part that decides whether your counts can be trusted: whether the channel pushes news to you or you have to go and ask. eBay pushes. That is why the numbers below are seconds rather than a batch interval, and it is the reason eBay is the channel worth connecting first.

Ninety seconds, no API keys, no copy-pasted tokens. After that, three things move between eBay and the record, and it is worth knowing which direction each one travels.

A sale eBay → Instica
eBay notifies Instica when an order is placed, so the item record is marked sold without anyone refreshing anything. This is the mechanism behind the median figure above: it is a push, not a poll, so the delay is transport rather than a batch window.
Price and quantity Instica → eBay
Change either on the record and the change goes out to the live listing. The record stays the thing you edit, which matters most when the same item is also listed somewhere else and you would otherwise be making the same edit twice.
A new listing Instica → eBay
Listings are published from the item record, carrying the title, condition, specifics and photos already on it. Nothing is retyped into eBay’s form, so the listing cannot disagree with your inventory the day after you create it.
Instica inventory list showing per-item eBay sync status alongside each record
Median 9.4 seconds from sale to synced record, 18 seconds at the 95th percentile — production telemetry, last 90 days.

WHAT EBAY TAKES OUT

Three costs that decide the margin

A sale price is not a result. Three deductions sit between it and what you keep, and each one is routinely tracked against the wrong number.

The final value fee is on the total

eBay’s cut is calculated on the order total including shipping, not on the item price. Sellers who track cost against the item price alone systematically overstate margin on everything they ship — and the heavier the item, the larger the error.

How eBay fees break down →

Promoted listings come out of net, not budget

An ad rate is a percentage of the sale, charged when the sale happens through the ad. It behaves like an extra fee tier rather than a marketing spend you set aside, which is why a campaign can raise sell-through and lower profit at the same time.

Promoted listings and margin →

Shipping is a cost you paid, not a line you collected

Buyer-paid shipping arrives as revenue and leaves as a label. Both halves belong on the record, because the difference between them is real money and it is usually the difference between a good month and a flat one.

eBay fee calculator →

LISTING MECHANICS

Rules eBay enforces whether or not you know them

eBay has more structural requirements than any other channel Instica connects to, and they are the requirements most likely to cost you something silently. Keeping them on the record rather than in your head is most of what inventory software is for.

  1. 01

    Item specifics are a publish gate

    eBay requires specific fields per category, and a listing missing a required one does not go live. Instica holds those fields on the item and shows what is still missing before you try to publish, so the failure surfaces on the record rather than as a rejected submission.

  2. 02

    Ending a listing is not the same as revising it

    The two do different things to a listing’s accumulated history, and choosing wrong resets standing you spent months earning. This is the single most common irreversible mistake in eBay inventory management, and it is worth knowing the difference before you need it.

    Ending vs revising →
  3. 03

    Listings decay on a clock you can measure

    Views fall off as a listing ages, and the fall is predictable enough to act on. That only helps if you know how long each item has been listed — which is a field on the record, not something you can reconstruct from the eBay interface later.

    Why listings go quiet →

ALONGSIDE EBAY

The other two channels, stated accurately

Instica connects to eBay, Shopify and Discogs. Neither of the other two behaves the way eBay does, and knowing that before you connect them is worth more than a longer list of logos. See every integration →

Shopify Push only
Products and quantity updates go out. Orders are not read back — the app requests product and inventory permissions, not order permissions — so a sale on your own storefront is one you record in Instica yourself. eBay remains the channel that reports its own sales.
Discogs Two-way, on a schedule
Listings and price changes go out, and orders come back on a polled sync rather than a webhook. Worth connecting if you sell music; irrelevant if you do not, and there is no benefit to connecting it for the sake of a third logo.

PRICING

Start on the free plan and stay there if it fits

Free

$0

25 listings · 1 channel

Studio · 14-day trial

$49/mo

5,000 listings · bulk tools

Annual billing. Monthly available. Full pricing →

FREQUENTLY ASKED

Questions eBay sellers ask

How does Instica know when something sells on eBay?

eBay sends a notification when an order is placed, so Instica marks the record sold without polling. Measured across production traffic over the last 90 days, the median time from sale to synced record is 9.4 seconds and the 95th percentile is 18 seconds.

Does connecting eBay require a developer account or API keys?

No. It is the standard "Sign in with eBay" OAuth flow. Ninety seconds, no API keys, no copy-pasted tokens.

Will Instica import my existing eBay listings?

Yes. Active listings are read in and matched to a single inventory record each, which is the point at which cost becomes something you can fill in rather than something you have to reconstruct. The free plan holds 25 listings on one channel; Operator at $19 a month holds 500 across all connected channels.

Can Instica stop me overselling between eBay and another channel?

It shortens the window rather than closing it. When eBay reports a sale, the quantity change is pushed to your other connected listings — but two buyers checking out seconds apart, or an API outage on one channel, can still leave you cancelling on someone. No marketplace API can offer more than that, whatever a competitor’s page says.

From the reselling course

Reading for the numbers eBay does not report

eBay tells you what sold and what it charged. It does not tell you what the item cost, what the postage really came to, or whether the month made money. These six guides close that gap.

  1. 01
    Marketplace Fees Explained

    The fee structure in full, so pricing becomes arithmetic instead of a guess.

  2. 02
    Inventory Accounting and Cost of Goods Sold

    The cost-of-goods record that makes every other figure trustworthy.

  3. 03
    The Numbers That Run the Business

    The handful of numbers worth watching on a channel this size.

  4. 04
    Seller Account Health

    The defect and late-dispatch measures that can end an account, and how they are calculated.

  5. 05
    Handling Returns and Buyer Disputes

    Managed returns handled as a cost of trading rather than as an argument.

  6. 06
    Going Full Time

    What has to be true of the numbers before the jump is survivable.

All free — the full course of 38 guides. Or start from your own constraint with the three-minute diagnostic.

Start with 25 items. Stay for 25,000.

Free for 25 items · No card · Cancel from your account page.

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